Shipping Policy

We strive to ensure your order reaches you promptly and efficiently. Please read our shipping policy to understand our delivery process and timelines.

Domestic Shipping

  • Processing Time: Orders are processed, and the product will be delivered 7-10 days after confirmation, excluding weekends and holidays.

  • Shipping Time: Typically 7-10 business days post-processing, depending on your location.

  • Shipping Costs: Calculated at checkout based on your location and order size.

  • Tracking Information: You'll receive a shipment confirmation email with tracking details once shipped.

International Shipping

  • Order Confirmation: We'll contact you to verify order details and calculate shipping costs based on volumetric weight.

  • Processing Time: International orders are processed within 7-10 business days post-confirmation.

  • Shipping Time: Delivery takes between 10 and 20 business days, depending on location and shipping method.

  • Customs, Duties, and Taxes: Customers are responsible for customs, duties, and taxes incurred during shipping.

Order Tracking

You'll receive an email with tracking details once your order ships. Please allow 24-48 hours for tracking updates to reflect.

Delayed or Lost Shipments

If your shipment is delayed or lost, contact our support team at care@themomify.com for assistance.

We recommend using trackable shipping or insurance for high-value items, as we cannot guarantee receipt of returned items otherwise.

Shipping Restrictions

We do not ship to P.O. boxes or military addresses (APO/FPO).

Contact Information

For all shipping-related queries, feel free to reach out to us at care@themomify.com